I might take your advice actually. Just didn't want to have race tyres on for commuting to work everyday which will mean frequent flats and late to work!hamishm wrote:I'd take the money, you got better tyres and you got them $30 cheaper.li2099 wrote:Bought a set of tyres and chain from Merlin Cycles 2 weeks ago.
Purchased: Continentals GP 4 Seasons
Received: Continentals GP 4000S II
They look very similar I must admit but it's not what I wanted so contacted them via email.
Their solutions:
1. Keep tyres and give me AU$30.
Online Purchases - good and bad experiences
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Re: Online Purchases - good and bad experiences
Postby li2099 » Wed Sep 28, 2016 3:25 pm
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- Location: Sydney
Re: Online Purchases - good and bad experiences
Postby idler » Wed Sep 28, 2016 3:31 pm
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Re: Online Purchases - good and bad experiences
Postby hamishm » Wed Sep 28, 2016 4:22 pm
Fair enough. I've ridden 4000s 23mm and 25mm for years and don't get too many punctures - once I tried 28mm 4 Seasons and got heaps more. But that could've been pure luck. Now riding 28mm 4000s II and happy so far.li2099 wrote:Just didn't want to have race tyres on for commuting to work everyday which will mean frequent flats and late to work!
Argh, don't just do that, consider which tyre size and your weight to determine pressure. (Off-topic for this thread.)idler wrote:just keep them pumped up to at least 100 psi
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Re: Online Purchases - good and bad experiences
Postby mmel » Wed Sep 28, 2016 6:23 pm
I tried looking for a SRAM Rival groupset online, and none of the usual places seemed to have them.
I contacted a couple of retailers, and one of them responded with: "I'm afraid that due to shipping restrictions placed by our suppliers we are unable to send SRAM to Australia at present, really sorry."
Seems really scummy if you ask me!
I'll be looking at a Shimano/Campagnolo build if SRAM are going to be pulling BS like this.
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Re: Online Purchases - good and bad experiences
Postby caneye » Wed Sep 28, 2016 10:55 pm
on another note .. ordered a number of items from PUSHYS on Monday night.
Parcel arrived at work (St Leonards, Sydney) on Tuesday afternoon
- biker jk
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- Location: Sydney
Re: Online Purchases - good and bad experiences
Postby biker jk » Thu Sep 29, 2016 7:21 am
Did you pay for express post? I ask because I ordered from Pushys on Tuesday morning of last week and delivery was on Friday midday.caneye wrote:i'm very happy with my Conti 4 Seasons. only 2 punctures in ~6000kms. the bulk of my commute involves riding along the M2 road shoulder.
on another note .. ordered a number of items from PUSHYS on Monday night.
Parcel arrived at work (St Leonards, Sydney) on Tuesday afternoon
- g-boaf
- Posts: 21464
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Re: Online Purchases - good and bad experiences
Postby g-boaf » Thu Sep 29, 2016 8:39 am
Just put some liners inside the tyres and keep an eye out for rubbish. Some stuff like staples and the like are hard to see, but the GP4000S II are fairly good. I think you got a great deal there, good tyres and $30.li2099 wrote:I might take your advice actually. Just didn't want to have race tyres on for commuting to work everyday which will mean frequent flats and late to work!hamishm wrote:I'd take the money, you got better tyres and you got them $30 cheaper.li2099 wrote:Bought a set of tyres and chain from Merlin Cycles 2 weeks ago.
Purchased: Continentals GP 4 Seasons
Received: Continentals GP 4000S II
They look very similar I must admit but it's not what I wanted so contacted them via email.
Their solutions:
1. Keep tyres and give me AU$30.
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- Joined: Wed Sep 24, 2014 12:32 pm
- Location: Sydney
Re: Online Purchases - good and bad experiences
Postby caneye » Thu Sep 29, 2016 9:27 am
no actually.biker jk wrote:Did you pay for express post? I ask because I ordered from Pushys on Tuesday morning of last week and delivery was on Friday midday.caneye wrote:i'm very happy with my Conti 4 Seasons. only 2 punctures in ~6000kms. the bulk of my commute involves riding along the M2 road shoulder.
on another note .. ordered a number of items from PUSHYS on Monday night.
Parcel arrived at work (St Leonards, Sydney) on Tuesday afternoon
it was free postage.
(relatively small parcel - bought a camera mount, then a mirror ... and a number of other food & drinks items that were on sale.)
- biker jk
- Posts: 7011
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- Location: Sydney
Re: Online Purchases - good and bad experiences
Postby biker jk » Thu Sep 29, 2016 9:33 am
My chain was free postage as well (during the free postage over $30 deal). Just strange why my delivery took three days to Sydney and yours just a day.caneye wrote:no actually.biker jk wrote:Did you pay for express post? I ask because I ordered from Pushys on Tuesday morning of last week and delivery was on Friday midday.caneye wrote:i'm very happy with my Conti 4 Seasons. only 2 punctures in ~6000kms. the bulk of my commute involves riding along the M2 road shoulder.
on another note .. ordered a number of items from PUSHYS on Monday night.
Parcel arrived at work (St Leonards, Sydney) on Tuesday afternoon
it was free postage.
(relatively small parcel - bought a camera mount, then a mirror ... and a number of other food & drinks items that were on sale.)
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- Posts: 763
- Joined: Wed Oct 28, 2009 11:31 pm
Re: Online Purchases - good and bad experiences
Postby hamishm » Thu Sep 29, 2016 10:36 am
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Re: Online Purchases - good and bad experiences
Postby idler » Thu Sep 29, 2016 2:56 pm
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Re: Online Purchases - good and bad experiences
Postby hamishm » Thu Sep 29, 2016 3:36 pm
I think it depends on what you're ordering... if I look at something at around $100 it says the shipping is free with TrakPak, if I look at something around $1000 it's UPS.idler wrote:Good to hear Merlin are using UPS now - they were using the dreaded P2P/TrakPak.
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Re: Online Purchases - good and bad experiences
Postby fat and old » Fri Sep 30, 2016 9:34 am
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Re: Online Purchases - good and bad experiences
Postby caneye » Fri Sep 30, 2016 10:04 am
i can only guess that they had a deluge of orders when they ran the free postage for >$30 promo. so yours was in the queue with other orders..biker jk wrote:
My chain was free postage as well (during the free postage over $30 deal). Just strange why my delivery took three days to Sydney and yours just a day.
whist my order was placed during a "quiet day" in the warehouse and was processed immediately
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Re: Online Purchases - good and bad experiences
Postby jasonc » Fri Sep 30, 2016 10:06 am
just an fyi - bikebug are decently priced for tubes (in 10 packs) and normally come next dayfat and old wrote:10 tubes from wiggle. 10 pack was 65 clams, individual was 5.50 ea, so 10 individuals ordered. WT? Free deliver, 4 days.
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- Location: Adelaide
Re: Online Purchases - good and bad experiences
Postby theangryibis » Fri Sep 30, 2016 10:39 pm
Ordered 24 Sep (Saturday)
Shipped 26 Sep (Mon)
Delivered Adelaide 30 Sep (Fri)
Ordered 2 M Jerseys, but got 1 M and 1 L, which was fortunate as the M is well and truly spray painted on.
Emailed customer service and they got back to me within an hour: impressed.
- Ross
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Re: Online Purchases - good and bad experiences
Postby Ross » Mon Oct 03, 2016 9:01 am
Against my better judgement I ordered some more parts from Ribble. No PP issues this time but same 6 day time between ordering and them actually picking/packing and sending. Must be very short staffed or they don't actually stock the parts (Shimano 6800 crankset, BB + brake pads) and just order them from supplier as they receive order. At least the prices were good and luckily I'm not really in a hurry.Ross wrote:
Ribble - tried several days to order parts but there was an issue with Paypal, decided to use my CC instead. No order confirmation was sent but finally 6 days later received email saying it was dispatched 27/8. Still not received 13/9.
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Re: Online Purchases - good and bad experiences
Postby Velt » Mon Oct 03, 2016 12:12 pm
- queequeg
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Re: Online Purchases - good and bad experiences
Postby queequeg » Tue Oct 04, 2016 1:00 pm
Yeah, that sucks. I just noticed that my usual source of SRAM stuff (Bike24) now won't ship to Australia. Thankfully I got my Red22 RD, Rival Shifters & Cassettes from them before their policy changed.mmel wrote:I just joined this forum to have a vent.
I tried looking for a SRAM Rival groupset online, and none of the usual places seemed to have them.
I contacted a couple of retailers, and one of them responded with: "I'm afraid that due to shipping restrictions placed by our suppliers we are unable to send SRAM to Australia at present, really sorry."
Seems really scummy if you ask me!
I'll be looking at a Shimano/Campagnolo build if SRAM are going to be pulling BS like this.
- jaseyjase
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Re: Online Purchases - good and bad experiences
Postby jaseyjase » Thu Oct 06, 2016 11:37 am
30/9 - ordered
30/9 - dispatched
3/10 - delivered
happy days
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Re: Online Purchases - good and bad experiences
Postby Rex » Thu Oct 06, 2016 11:59 am
Really happy with their service.
I bought a power meter from them Dec2015. It failed on me back in may so they replaced it no questions asked.
Last month the replacement PM failed again (different fault). I requested a full refund and after warranty agreed it was at fault they have agreed with the full refund.
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Re: Online Purchases - good and bad experiences
Postby BJL » Tue Oct 11, 2016 12:25 pm
Ordered - Thursday 6/10
Received - Today 11/10
Pretty happy with that. Wasn't really expecting it for a couple more days.
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Re: Online Purchases - good and bad experiences
Postby Trevtassie » Thu Oct 13, 2016 8:26 am
Plus they were the cheapest I could find online.
Excellent Service!
- redsonic
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Re: Online Purchases - good and bad experiences
Postby redsonic » Thu Oct 13, 2016 2:01 pm
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- Location: Mordialloc
Re: Online Purchases - good and bad experiences
Postby danny the boy » Tue Oct 18, 2016 11:33 am
Ordered Friday 14/10, ordered stem, mtb bars, grips and gloves.
Arrived Monday arvo 17/10.
Was free postage option.
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