Online Purchases - good and bad experiences
- wombatK
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Re: Online Purchases - good and bad experiences
Postby wombatK » Wed Apr 23, 2014 7:26 pm
delivered in good shape this afternoon, 23rd April. That's less than 5 working days, and really very acceptable.
Somebody has to do something, and it's just incredibly pathetic that it has to be us -Jerry Garcia
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Re: Online Purchases - good and bad experiences
Postby li2099 » Thu Apr 24, 2014 9:55 am
Order dispatched Tue morning.
Arrived Tue afternoon.
Sydney metro.
- TonyMax
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Re: Online Purchases - good and bad experiences
Postby TonyMax » Fri Apr 25, 2014 12:43 pm
Pretty darn good when you consider Easter was in there.
- outnabike
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Re: Online Purchases - good and bad experiences
Postby outnabike » Mon Apr 28, 2014 3:16 pm
I ordered a pair of shoes and pedals on the 23 April and they arrived today the 28th of April. I actually had the delivery address at my sons place as I didn't expect the parcel so quickly and I will be away for a couple of weeks.
Now I can put them straight on and get to my first clipstak before I go on holiday.....Maybe I better wait......
Thanks to the members also for the advice on pedals etc on another "Pedals" thread and I accessed Chain reaction Cycles through the forum contact.
I went a size bigger as suggested, they are Shimano brand and also went for the "wide" fitting. Perfect fitting, model M088 as they come in wide, many types seem not too.
- jaseyjase
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Re: Online Purchases - good and bad experiences
Postby jaseyjase » Tue Apr 29, 2014 12:28 pm
After some delays the upgraded jersey was finally sentjaseyjase wrote:After a few quick emails, im getting an upgraded jersey free of charge.jaseyjase wrote:1/4 - arrived, but sent the wrong jersey. failjaseyjase wrote:Evans Cycles - Ordered about $160 worth of bits, jersey and parts
17/3 - ordered
18/3 - dispatched
I think thats a great outcome, bug thumbs up to EvansCycles
11/4 - distpatched jersey
3 weeks later im still waiting
- Dave R32
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Re: Online Purchases - good and bad experiences
Postby Dave R32 » Wed Apr 30, 2014 2:04 pm
Evans Cycles: Ordered 14th April, shipped on the 16th ( I knew of the delay prior) delivered 22nd. DA9000 hubs.
c r c: Ordered 19th April, shipped on the 20th, arrived today. I paid $20 for tracked freight as I had ordered a groupset and didnt want it to go missing. What really surprised me was, the groupset is retail packed, I was expecting an OEM packed set to arrive for the price I paid.
Cheers
Dave.
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Re: Online Purchases - good and bad experiences
Postby BriP » Wed Apr 30, 2014 2:17 pm
Sent from my iPhone using Tapatalk
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Re: Online Purchases - good and bad experiences
Postby baldy1975 » Mon May 05, 2014 8:56 pm
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Re: Online Purchases - good and bad experiences
Postby fil_farina » Mon May 05, 2014 9:00 pm
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Re: Online Purchases - good and bad experiences
Postby gromek » Mon May 05, 2014 11:31 pm
I got some custom made kits from there, $130 for two bibs/tops with DHL shipping which came in 3 days. (About a week or so I think to make them)Tim wrote:Dragster1 wrote:I don't know if it has been mentioned but Aliepress has some great deals. Beware of some of the fake sellers or fake products. You can withhold payment to the seller through aliexpress if you have any problems and ask for a refund. Have done it a few times,you have to follow instructions carefully. Most of the good sellers have high ratings so if you go with them you know that your pretty well right and look at product reviews also.
That site looks really, really suspect.
I wouldn't go near it.
Pockets fell apart on one of the tops after a few rides but for that money I don't even care that much lol
- jaseyjase
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Re: Online Purchases - good and bad experiences
Postby jaseyjase » Tue May 06, 2014 3:26 pm
5/5 - jersey finally arrivedjaseyjase wrote:
After some delays the upgraded jersey was finally sent
11/4 - distpatched jersey
3 weeks later im still waiting
- jimsheedy
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Re: Online Purchases - good and bad experiences
Postby jimsheedy » Tue May 06, 2014 3:57 pm
Got a set of schwable ultremo's. a couple of km's into the first ride on them i notice the front wheel feel's like it's out of true, way out. I cut the ride short and when I get home give the wheel a good look over, then I notice the tyre looks strange. The bloody thing has got a bulge about 2 inches long . I pull the tyre off check it and put it back on, bulge ist still there. Pull the tyre off again and after close inspection notice the inside casing where the bulge is looks different to the rest of the tyre, Obviously a manufacturing fault. I contacted evans and sent them some photos as requested.
Their reply was they could see nothing wrong with the tyre and the problem was it was incorrectly installed and I should take it to a bike mechanic to get done. This of course caused the sort of response from me one would expect. I only ever wanted a replacement not a refund but they absolutely refused basically accusing me of being incompetent or a liar or both.
I contacted schwable direct and explained the situation. They replied to my email within a few hours and said they couldn't tell by the pictures what was wrong with the tyre but in the interest of customer relations if I gave them my postal address would send a new tyre to me at no cost. Tyre arrived in about 4 days.
Big tick for schwable> I will never darken the website of Evans cycles again and make sure I tell everyone I know the same.
- Dragster1
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Re: Online Purchases - good and bad experiences
Postby Dragster1 » Tue May 06, 2014 4:41 pm
I had the same thing on my commuter, I bought some schwable spicers from day one they had bulges and out of round. I then bought some Continental Sport Contacts and they had flaws in the tread pattern cant win.jimsheedy wrote:Evans Cycles
Got a set of schwable ultremo's. a couple of km's into the first ride on them i notice the front wheel feel's like it's out of true, way out. I cut the ride short and when I get home give the wheel a good look over, then I notice the tyre looks strange. The bloody thing has got a bulge about 2 inches long . I pull the tyre off check it and put it back on, bulge ist still there. Pull the tyre off again and after close inspection notice the inside casing where the bulge is looks different to the rest of the tyre, Obviously a manufacturing fault. I contacted evans and sent them some photos as requested.
Their reply was they could see nothing wrong with the tyre and the problem was it was incorrectly installed and I should take it to a bike mechanic to get done. This of course caused the sort of response from me one would expect. I only ever wanted a replacement not a refund but they absolutely refused basically accusing me of being incompetent or a liar or both.
I contacted schwable direct and explained the situation. They replied to my email within a few hours and said they couldn't tell by the pictures what was wrong with the tyre but in the interest of customer relations if I gave them my postal address would send a new tyre to me at no cost. Tyre arrived in about 4 days.
Big tick for schwable> I will never darken the website of Evans cycles again and make sure I tell everyone I know the same.
- Dave R32
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Re: Online Purchases - good and bad experiences
Postby Dave R32 » Tue May 06, 2014 5:32 pm
Interesting. I have had great service from Evans when something went wrong and nothing but trouble with Schwable tyres, in fact they on my list of "do not buy again" products !jimsheedy wrote:Evans Cycles
Got a set of schwable ultremo's. a couple of km's into the first ride on them i notice the front wheel feel's like it's out of true, way out. I cut the ride short and when I get home give the wheel a good look over, then I notice the tyre looks strange. The bloody thing has got a bulge about 2 inches long . I pull the tyre off check it and put it back on, bulge ist still there. Pull the tyre off again and after close inspection notice the inside casing where the bulge is looks different to the rest of the tyre, Obviously a manufacturing fault. I contacted evans and sent them some photos as requested.
Their reply was they could see nothing wrong with the tyre and the problem was it was incorrectly installed and I should take it to a bike mechanic to get done. This of course caused the sort of response from me one would expect. I only ever wanted a replacement not a refund but they absolutely refused basically accusing me of being incompetent or a liar or both.
I contacted schwable direct and explained the situation. They replied to my email within a few hours and said they couldn't tell by the pictures what was wrong with the tyre but in the interest of customer relations if I gave them my postal address would send a new tyre to me at no cost. Tyre arrived in about 4 days.
Big tick for schwable> I will never darken the website of Evans cycles again and make sure I tell everyone I know the same.
Cheers
Dave/
- Dave R32
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Re: Online Purchases - good and bad experiences
Postby Dave R32 » Tue May 06, 2014 5:35 pm
Also their pricing was slightly better than the UK sites.
Cheers
Dave.
- wombatK
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Re: Online Purchases - good and bad experiences
Postby wombatK » Tue May 06, 2014 7:55 pm
Out of many GP4000s, I've had one dud tyre which split just alongside the bead after the first 30 km.Dragster1 wrote: I then bought some Continental Sport Contacts and they had flaws in the tread pattern cant win.
Sent wiggle a photo, they sent me a new tyre. That's the way it ought to work. Previously, I'd had to return a faulty Fulcrum Racing 5 wheelset, which had a very uneven weld on the join - cost over $100 to send it back to them. They duly sent back the replacement wheel, and credited me for the return postage; would have been cheaper and quicker if they'd just sent the new wheel - but I guess they were concerned about potentially fraudulent claims given the much higher cost of the wheelset.
Somebody has to do something, and it's just incredibly pathetic that it has to be us -Jerry Garcia
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Re: Online Purchases - good and bad experiences
Postby Dragster1 » Tue May 06, 2014 8:33 pm
I thought I was buying German built tyres also and might add that the sales man said that also but when I checked made in India. I sent an email to Continental but no response so I assume they don't care about the quality of tyres they sell.
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Re: Online Purchases - good and bad experiences
Postby Top_Bhoy » Wed May 07, 2014 6:01 pm
- wombatK
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Re: Online Purchases - good and bad experiences
Postby wombatK » Wed May 07, 2014 7:37 pm
Don't know of an online pusheys, so where did you get them ? What did the online shop's photo look like ?Dragster1 wrote: I think they are a straight out slick now which I didn't really want
If they showed a different tread pattern, then an australian shop would be obliged to offer a refund or exchange.
But I don't know why you think slick is a problem. It's actually better than a treaded tyre on a road bike -
better grip and lower rolling resistance. You only need tread if you're going to be riding on dirt tracks and
similar surfaces where a tread might "bite in".
Chers
Somebody has to do something, and it's just incredibly pathetic that it has to be us -Jerry Garcia
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Re: Online Purchases - good and bad experiences
Postby Dragster1 » Wed May 07, 2014 8:04 pm
Well they are the people that manufacture the tyre and it is their reputation on the line at the end of the day, The retailer could be selling seconds for all I know or Chinese rip offs and not stating it.Top_Bhoy wrote:I don't see what it has to do with Continental unless it is to confirm the tread pattern for the tyre you've purchased. However, I would have thought that you would have been able to do this yourself quicker by Googling the name of the tyre.
- jimsheedy
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Re: Online Purchases - good and bad experiences
Postby jimsheedy » Wed May 07, 2014 8:08 pm
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Re: Online Purchases - good and bad experiences
Postby alexander » Wed May 07, 2014 8:15 pm
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Re: Online Purchases - good and bad experiences
Postby fil_farina » Wed May 07, 2014 8:16 pm
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Re: Online Purchases - good and bad experiences
Postby Dragster1 » Wed May 07, 2014 8:35 pm
Just curious on peoples thoughts, most of the road bike slick tyres I have owned have some form of pattern on the sides and in the wet they seem to slide a little till they hit the edge and grip at the last minute.wombatK wrote:Don't know of an online pusheys, so where did you get them ? What did the online shop's photo look like ?Dragster1 wrote: I think they are a straight out slick now which I didn't really want
If they showed a different tread pattern, then an australian shop would be obliged to offer a refund or exchange.
But I don't know why you think slick is a problem. It's actually better than a treaded tyre on a road bike -
better grip and lower rolling resistance. You only need tread if you're going to be riding on dirt tracks and
similar surfaces where a tread might "bite in".
Chers
Was only thinking about when hitting some unexpected wet weather,I Have the same tyre in a roadbike form and they seem to be a bit better in the wet than a full out slick.
They said I could have my money back but I trusted the guy at the counter, he said the softer compound still grips quite well in the wet. I haven't fitted them yet still have some life left on the tyres that Im using
These below are the same tyre in a 700x28 and they are a little worn
Pushys online store,http://www.pushys.com.au/ they are not too bad to deal with been using them for years
- Dragster1
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Re: Online Purchases - good and bad experiences
Postby Dragster1 » Wed May 07, 2014 8:52 pm
Thats where my original set came from and most continental road bike tyres used to be made there and of high quality, They used to state it on their site but now I check and it says they contract to other countries but made them to the same standard. Even the guy at pushys thought this, the warehouse is up the road from me and spoke to him face to face.jimsheedy wrote:why did you think you were buying tyres made in Germany?
It wasn't till I got home and checked because it reminded me of Chinese copies. I don't think the bloke meant to lie he is just unaware that they are not produced in Germany anymore.
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