Online Purchases - good and bad experiences
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Re: Online Purchases - good and bad experiences
Postby DG1984 » Thu Feb 23, 2017 10:22 am
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Re: Online Purchases - good and bad experiences
Postby fat and old » Fri Feb 24, 2017 8:11 am
I think I'll organise myself better next time...my pocket is not as deep as my patriotism.
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Re: Online Purchases - good and bad experiences
Postby fat and old » Fri Feb 24, 2017 10:30 am
Nice new straight wheels with a brake track
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Re: Online Purchases - good and bad experiences
Postby Rural Rider » Thu Mar 02, 2017 7:44 pm
RR
2016 Specialized Allez e5 Sport
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Re: Online Purchases - good and bad experiences
Postby thatmdee » Wed Mar 08, 2017 5:20 pm
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Re: Online Purchases - good and bad experiences
Postby hamishm » Thu Mar 09, 2017 1:09 pm
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Re: Online Purchases - good and bad experiences
Postby jasonc » Thu Mar 09, 2017 1:16 pm
arrived 8/03. happy with that.
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Re: Online Purchases - good and bad experiences
Postby battler2 » Sun Mar 12, 2017 11:26 am
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Re: Online Purchases - good and bad experiences
Postby RobertL » Thu Mar 23, 2017 4:00 pm
I have emailed them and am awaiting a response.
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Re: Online Purchases - good and bad experiences
Postby biker jk » Thu Mar 23, 2017 5:30 pm
Many years ago now I received an order for a guy in Finland. It had my name on the order but wasn't mine. ChainReaction also.RobertL wrote:First ever online order with Chain Reaction - I bought some fizik MTB shoes. I collected the parcel yesterday, and it contained Shimano road shoes. The invoice in the box is for a completely different order number and it was meant to go to someone called Steven in Gloucester, England.
I have emailed them and am awaiting a response.
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Re: Online Purchases - good and bad experiences
Postby thatmdee » Fri Mar 24, 2017 2:57 pm
Why does Australian retail have to be such a woeful experience at times?
I really do try to support local..
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Re: Online Purchases - good and bad experiences
Postby RobertL » Fri Mar 24, 2017 3:42 pm
OK - I've had a good response from c r c. Very apologetic, it's an inconvenience...we want to sort it out asap...etc.RobertL wrote:First ever online order with Chain Reaction - I bought some fizik MTB shoes. I collected the parcel yesterday, and it contained Shimano road shoes. The invoice in the box is for a completely different order number and it was meant to go to someone called Steven in Gloucester, England.
I have emailed them and am awaiting a response.
Anyhoo, they've sent me a replacement order and "as a gesture of goodwill" I can keep the wrong shoes! They say that maybe I or a friend/relative can get some use out of them.
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Re: Online Purchases - good and bad experiences
Postby jasonc » Sat Mar 25, 2017 10:48 am
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Re: Online Purchases - good and bad experiences
Postby RobertL » Mon Mar 27, 2017 12:16 pm
Sorry, they're a Shimano 46 - so a 45 in any other brand.jasonc wrote:If they are size 48 I'll call dibs
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Re: Online Purchases - good and bad experiences
Postby firemac71 » Fri Mar 31, 2017 8:29 pm
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Re: Online Purchases - good and bad experiences
Postby Vanny » Sun Apr 02, 2017 7:56 am
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Re: Online Purchases - good and bad experiences
Postby ball bearing » Mon Apr 03, 2017 11:50 am
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Re: Online Purchases - good and bad experiences
Postby ball bearing » Tue Apr 04, 2017 10:31 am
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Re: Online Purchases - good and bad experiences
Postby firemac71 » Wed Apr 12, 2017 2:15 pm
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Re: Online Purchases - good and bad experiences
Postby biker jk » Wed Apr 12, 2017 2:24 pm
I've made two purchases from Bikeinn, one small and one large. Both transactions were fine. The second was sent DHL and arrived in a week. The first took longer. Comparable to c r c, Wiggle, etc. just lower prices.firemac71 wrote:Has anyone used bikeinn? If so what are they like? How would they compare to c r c etc
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Re: Online Purchases - good and bad experiences
Postby as7431 » Thu Apr 13, 2017 11:22 am
Ordered 27 March
Parcel picked up 29th March
Left country (Spain?) 1 April
Arrived Oz 5 Apr
And still not delivered!
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Re: Online Purchases - good and bad experiences
Postby jasonc » Thu Apr 13, 2017 12:28 pm
didn't turn up
contacted them. they refunded the same day delivery charge
parcel has now arrived
edit: I have the parcel. delivery details were correct. problem was the courier/courier company
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Re: Online Purchases - good and bad experiences
Postby lone rider » Wed Apr 26, 2017 2:09 pm
Details of latest order:
31/3 ordered and dispatched same day, a cassette and 3 chains.
Recieve the tracking details and there was no record of the given consigment number.
Checked it after a week, still no record of the number
Been on holidays since Good Friday and arrived home today expecting a missed delivery card in the mailbox, but nothing.
At midnight last night I recieved an email from c r c stating the couier company had returned the package and in order to resolve the issue as quickly as possible they had refunded my account in full. If I still wished to recieve the goods I would need to re-visit the website and re-order.
<cough,cough> B/S#%!*<cough,cough>......
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Re: Online Purchases - good and bad experiences
Postby caneye » Fri May 05, 2017 4:23 pm
A full month later, I have not received them yet. Extremely disappointing. Am currently in contact with their support people.
Anyway, in the same time, I also ordered and received cycling shorts from Wiggle. Delivered within 7 days, like clockwork, in spite of the Easter-Good Friday long-weekend.
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Re: Online Purchases - good and bad experiences
Postby Testing386 » Fri May 05, 2017 8:50 pm
I used them on a relatively large Di2 order. Great prices but be prepared to wait - 5 weeks in my case. Parcel was in Sydney for 2 weeksfiremac71 wrote:Has anyone used bikeinn? If so what are they like? How would they compare to c r c etc
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