Online Purchases - good and bad experiences
- biker jk
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Re: Online Purchases - good and bad experiences
Postby biker jk » Fri Jul 01, 2016 7:38 am
- rheicel
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Re: Online Purchases - good and bad experiences
Postby rheicel » Fri Jul 01, 2016 9:10 am
Sorry to hear that. Maybe you are just to slow to grab some?biker jk wrote:Pretty poor form for Cell Bikes to email an ad this morning for a product out of stock. "Five Vittoria Tubes for only $29.95" emblazoned across the ad but not in stock.
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Re: Online Purchases - good and bad experiences
Postby biker jk » Fri Jul 01, 2016 9:13 am
I bought elsewhere earlier this week when the Cell deal was out of stock. Just don't feel it ethical to run the ad when Cell know they have no stock.rheicel wrote:Sorry to hear that. Maybe you are just to slow to grab some?biker jk wrote:Pretty poor form for Cell Bikes to email an ad this morning for a product out of stock. "Five Vittoria Tubes for only $29.95" emblazoned across the ad but not in stock.
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Re: Online Purchases - good and bad experiences
Postby rheicel » Fri Jul 01, 2016 9:16 am
They are probably tricking us so we can see their other stocks?biker jk wrote:I bought elsewhere earlier this week when the Cell deal was out of stock. Just don't feel it ethical to run the ad when Cell know they have no stock.rheicel wrote:Sorry to hear that. Maybe you are just to slow to grab some?biker jk wrote:Pretty poor form for Cell Bikes to email an ad this morning for a product out of stock. "Five Vittoria Tubes for only $29.95" emblazoned across the ad but not in stock.
- CELL Bikes
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Re: Online Purchases - good and bad experiences
Postby CELL Bikes » Mon Jul 11, 2016 11:14 am
Hi gents, apologies for my absense, I've been battling an illness I'd like to keep private. Regarding your experience, apologies for that as well. I actually make our newsletter and I mistakenly put on for promotion an item that was out of stock. Please know that this was not intentional. 'biker jk', please feel free to send me an email and I look forward to hearing more from you and I look forward to making this right.rheicel wrote:They are probably tricking us so we can see their other stocks?biker jk wrote:I bought elsewhere earlier this week when the Cell deal was out of stock. Just don't feel it ethical to run the ad when Cell know they have no stock.rheicel wrote: Sorry to hear that. Maybe you are just to slow to grab some?
Thanks for all the great feedback, it helps us know when we stuff up and helps us know how to make it right.
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- stylo
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Re: Online Purchases - good and bad experiences
Postby stylo » Mon Jul 11, 2016 11:21 am
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Re: Online Purchases - good and bad experiences
Postby Gerry.M » Mon Jul 11, 2016 4:44 pm
Ordered Wednesday night, packed and sent Thursday, arrived in the mail Friday morning.
The other bonus was postage cost was only $4.20 which I'm assuming was due to the size and locality (Dandenong to suburban Melbourne).
I've bought a few things from these guys and always found them to be good.
Just not sure about their house brand bikes though..
As Tony Montana said, you know what a Hasa is Frank?
- CELL Bikes
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Re: Online Purchases - good and bad experiences
Postby CELL Bikes » Mon Jul 11, 2016 4:54 pm
Hasa is Taiwanese, and in my experience, Taiwanese bikes are really great value. None of my Taiwanese bikes have ever given me problems frame wise! (although I did have a TREK 9000 back in '92 that needed warranty, which they took care of satisfactorily).Gerry.M wrote:Just not sure about their house brand bikes though..
As Tony Montana said, you know what a Hasa is Frank?
Great quote btw Gerry, haha.
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Re: Online Purchases - good and bad experiences
Postby AndrewCowley » Tue Jul 12, 2016 8:12 pm
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Re: Online Purchases - good and bad experiences
Postby rheicel » Thu Jul 14, 2016 1:08 pm
Courier delivered to the correct address, but he just literally drop it to the pathway in front of our unit. I am lucky to have a concerned neighbour, he pickep up the parcel and when he realised it was for me, he gave it to me this morning.
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Re: Online Purchases - good and bad experiences
Postby jasonc » Thu Jul 14, 2016 1:13 pm
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Re: Online Purchases - good and bad experiences
Postby biker jk » Fri Jul 15, 2016 5:15 pm
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Re: Online Purchases - good and bad experiences
Postby CELL Bikes » Sat Jul 16, 2016 12:59 pm
No worries biker jk, thanks for your feedback and giving me the opportunity to make things right. Without all of you, there is no us. Happy to be a part of this great community.biker jk wrote:A big thank you to Mark of Cell Bikes for some great service. Much appreciated.
Ride safe and have a great weekend everyone!
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Re: Online Purchases - good and bad experiences
Postby idler » Sat Jul 16, 2016 8:45 pm
Also - have they change shipping company for free shipping? No tracking available via their site two days after "despatch" - I asked why not and in reply they provided me with the link to the Australia Post tracking tool.
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Re: Online Purchases - good and bad experiences
Postby idler » Sun Jul 17, 2016 8:31 am
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Re: Online Purchases - good and bad experiences
Postby idler » Mon Jul 18, 2016 7:30 pm
After a protracted online chat conversation with Wiggle's "Gemma" I have just found out that Wiggle appear to now be using STARTRACK international for deliveries to Australia. Didn't realise they were now international.
The order I made last week still has no tracking via the site and after asking why I could not initially get a straight answer but after a bit of prodding they eventually gave me a link to a site that indicated despatch last Thursday - but of course nothing since then.
Further investigation suggests that tracking will in future only work once package arrives in Australia.
Don't know if this is a good or bad thing. Question is why aren't they willing to clearly outline the new shipping arrangements? Could be the first step towards charging GST on purchases.
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Re: Online Purchases - good and bad experiences
Postby Noviss » Wed Jul 20, 2016 5:51 pm
Thanks. I put an order in on Friday too and wondered why I couldn't see tracking.idler wrote:Wiggle Shipping Update
After a protracted online chat conversation with Wiggle's "Gemma" I have just found out that Wiggle appear to now be using STARTRACK international for deliveries to Australia. Didn't realise they were now international.
The order I made last week still has no tracking via the site and after asking why I could not initially get a straight answer but after a bit of prodding they eventually gave me a link to a site that indicated despatch last Thursday - but of course nothing since then.
Further investigation suggests that tracking will in future only work once package arrives in Australia.
Don't know if this is a good or bad thing. Question is why aren't they willing to clearly outline the new shipping arrangements? Could be the first step towards charging GST on purchases.
I can't see how less information about an order can be an improvement. The old system worked so well on every other order I have placed. Purchases turned up promptly and you had an idea when to expect delivery. Now
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Re: Online Purchases - good and bad experiences
Postby Noviss » Fri Jul 22, 2016 6:52 am
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Re: Online Purchases - good and bad experiences
Postby DG1984 » Fri Jul 22, 2016 8:35 am
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Re: Online Purchases - good and bad experiences
Postby filipw » Mon Jul 25, 2016 4:54 pm
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Re: Online Purchases - good and bad experiences
Postby wiggetty151 » Tue Jul 26, 2016 4:57 pm
http://www.pushys.com.au/torpado-citi2- ... -57cm.html
Just for a daily 30 km commute to and from work.
I don't know too much about specs and whatnot so i pretty much bought it for the sale price and how cool it looks.
Was that a good price for it?
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Re: Online Purchases - good and bad experiences
Postby OldBloke » Tue Jul 26, 2016 8:32 pm
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Re: Online Purchases - good and bad experiences
Postby idler » Mon Aug 01, 2016 7:42 pm
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Re: Online Purchases - good and bad experiences
Postby Aushiker » Tue Aug 02, 2016 10:35 am
Aushiker.com
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Re: Online Purchases - good and bad experiences
Postby nickdos » Tue Aug 02, 2016 10:42 am
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