Online Purchases - good and bad experiences

stevexg
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Re: Online Purchases - good and bad experiences

Postby stevexg » Mon Jun 06, 2016 9:28 am

Great service form http://www.openroadcycles.com.au/.

First time I've ordered from them, turned up the next day. I had visited the store years ago and they seemed great, looks like their online service is as well.

Worth a look re. cheap Castelli gear. I ordered a set of 'Nanoflex knickers', best price I could find online by far.

jasonc
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Re: Online Purchases - good and bad experiences

Postby jasonc » Mon Jun 06, 2016 9:39 am

pushys ordered Friday morning. arrived 9am today (Monday)

slidetaker
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Re: Online Purchases - good and bad experiences

Postby slidetaker » Wed Jun 08, 2016 10:06 am

c r c, around AUD $100, typical bike stuff, free shipping.

Ordered 2/6 Thursday morning.
Arrived 6/6 Monday morning.

This is 2 business days from Ballyclare in UK to Ferntree Gully in Melbourne via Sky Net worldwide express. :shock:

Fastest oversea free shipping I have experienced. :D :D :D

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jaseyjase
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Re: Online Purchases - good and bad experiences

Postby jaseyjase » Wed Jun 08, 2016 5:47 pm

Bikebug

Anyone have items sent to their local Bikebug store instead of your house?

Was the ETA longer than you expected?

I assumed it would be quicker as they would use their local stock

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Boognoss
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Re: Online Purchases - good and bad experiences

Postby Boognoss » Thu Jun 09, 2016 8:55 am

jaseyjase wrote:Bikebug

Anyone have items sent to their local Bikebug store instead of your house?

Was the ETA longer than you expected?

I assumed it would be quicker as they would use their local stock
I've done that before. No faster as I think they had to transfer stock between stores or from warehouse to store in my case.
Salsa Casseroll, Avanti Quantum, Specialized Tricross, Specialized Allez, Cell SS

DG1984
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Re: Online Purchases - good and bad experiences

Postby DG1984 » Thu Jun 09, 2016 9:06 am

Boognoss wrote:
jaseyjase wrote:Bikebug

Anyone have items sent to their local Bikebug store instead of your house?

Was the ETA longer than you expected?

I assumed it would be quicker as they would use their local stock
I've done that before. No faster as I think they had to transfer stock between stores or from warehouse to store in my case.
It's only quicker if the store has stock of the item, they then pick it locally rather than having it sent from the warehouse. That being said if you're in Sydney, it's probably just cheaper to have it delivered as you'll get it the next day in most cases, same day if you're lucky.

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jaseyjase
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Re: Online Purchases - good and bad experiences

Postby jaseyjase » Thu Jun 09, 2016 9:56 am

Cheers fellas

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jaseyjase
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Re: Online Purchases - good and bad experiences

Postby jaseyjase » Thu Jun 09, 2016 5:37 pm

Looks like i had nothing to fear! BikeBug, you rock!

8/6 - Ordered
8/6 - confirmed dispatched
9/6 - delivered to BikeBug store in Perth

Next day delivery, super thumbs up!

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foo on patrol
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Re: Online Purchases - good and bad experiences

Postby foo on patrol » Fri Jun 10, 2016 8:43 pm

I want to give a thumbs up to, Torpedo 7. I got some Castelli Mits and the very first time that I wore them, the outer bit of the velcro lifted off. I left a review on their site and I got contacted by them, offering me some new ones. 8) :mrgreen:

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jasonc
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Re: Online Purchases - good and bad experiences

Postby jasonc » Tue Jun 14, 2016 10:47 am

chainreactioncycles - ordered 7/06/16
arrived 13/06/16
free delivery. got tracking

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foo on patrol
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Re: Online Purchases - good and bad experiences

Postby foo on patrol » Fri Jun 17, 2016 7:35 am

My new mits were waiting for me when I got home this morning and they are the next model up. :mrgreen: Happy with T7 and their action. 8)

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DaveQB
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Re: Online Purchases - good and bad experiences

Postby DaveQB » Tue Jun 21, 2016 6:30 pm

DG1984 wrote:
Boognoss wrote:
jaseyjase wrote:Bikebug

Anyone have items sent to their local Bikebug store instead of your house?

Was the ETA longer than you expected?

I assumed it would be quicker as they would use their local stock
I've done that before. No faster as I think they had to transfer stock between stores or from warehouse to store in my case.
It's only quicker if the store has stock of the item, they then pick it locally rather than having it sent from the warehouse. That being said if you're in Sydney, it's probably just cheaper to have it delivered as you'll get it the next day in most cases, same day if you're lucky.
I don't believe that's the case. From my experience of being in the shop at North Sydney and online orders showing up, it's entirely separate. The store is just a pick up point, nothing more. So yes, I no long do store pickups either.
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DaveQB
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Re: Online Purchases - good and bad experiences

Postby DaveQB » Tue Jun 21, 2016 6:36 pm

Some crazy fast delivery times here, particularly coming from the UK.

I can chime in with Ribble. I have been very happy with them and their customer service.

Latest order was placed Wednesday the 15th close to midnight and was delivered today, Tuesday the 21st around noon. That's about 4 business days or a little less.
Ht: 182cm | Wt: 84kg | Bikes: Felt AR1 2016, Felt B2 2013
Sucessful Trades --> files.dward.us/Cycling/BNA-Trades.txt

TheWall
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Re: Online Purchases - good and bad experiences

Postby TheWall » Tue Jun 21, 2016 6:48 pm

Placed an order with Wiggle Uk today...interestingly they seemed to have a wider range of jerseys? All prices were the same between the .uk and .au sites.

Matt

DG1984
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Re: Online Purchases - good and bad experiences

Postby DG1984 » Wed Jun 22, 2016 8:01 am

DaveQB wrote:
DG1984 wrote:
Boognoss wrote:
I've done that before. No faster as I think they had to transfer stock between stores or from warehouse to store in my case.
It's only quicker if the store has stock of the item, they then pick it locally rather than having it sent from the warehouse. That being said if you're in Sydney, it's probably just cheaper to have it delivered as you'll get it the next day in most cases, same day if you're lucky.
I don't believe that's the case. From my experience of being in the shop at North Sydney and online orders showing up, it's entirely separate. The store is just a pick up point, nothing more. So yes, I no long do store pickups either.
I'm just going from what the guy in store told me - he said if they have stock they wont send the item from the warehouse. Defeats the purpose.

That being said, even when ordering products I know are in stock sometimes I've been given them in a courier bag so you're probably right. :)

jasonc
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Re: Online Purchases - good and bad experiences

Postby jasonc » Sat Jun 25, 2016 9:36 am

jasonc wrote:chainreactioncycles - ordered 7/06/16
arrived 13/06/16
free delivery. got tracking
Did a ribble order the same day, arrived Thursday 23/6

aive
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Re: Online Purchases - good and bad experiences

Postby aive » Sat Jun 25, 2016 10:57 am

Cycling Express - Ordered 22nd arrived 24th! From Taiwan. Shame no one was home to receive the parcel had to book delivery for next Monday :(

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Re: Online Purchases - good and bad experiences

Postby AUbicycles » Mon Jun 27, 2016 10:48 am

A price test for new purchase of parts:

- Shimano 6701 10 Speed Chain
- Shimano 6700 10 Speed Cassette
- Shimano SPD SL Cleats SH11 Yellow

Wiggle - $101.97 delivered
Merlin - $105.32 delivered (chain not in stock)
c r c - $107.15 delivered
Bike Bug - $121.97 delivered
Bike24 - $135.41 delivered (€91.12 Euro - bank fees not calculated)
Evans Cycles - $163.81 (but wont deliver to Aus)
Cell Bikes - $169.24 delivered
TBMS - $206.85 delivered
Cycling Express - chain & cassette not in inventory
Ribble - chain & cassette not in inventory
99 Bikes - cassette not in inventory - cassette and cleats $123
Cycling is in my BNA

jasonc
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Re: Online Purchases - good and bad experiences

Postby jasonc » Mon Jun 27, 2016 11:05 am

merlin cycles - $92.89 but the chain is not in stock (free delivery over 50 pounds)
personally i'm keeping an eye on this:
https://www.merlincycles.com/shimano-ul ... 91376.html
it dropped $100 over the weekend

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find_bruce
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Re: Online Purchases - good and bad experiences

Postby find_bruce » Mon Jun 27, 2016 11:19 am

Bike 24 €91 delivered - at today's exchange = A$135. As always with bike 24 the A$30 has a big impact for small purchases.

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AUbicycles
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Re: Online Purchases - good and bad experiences

Postby AUbicycles » Mon Jun 27, 2016 12:59 pm

I updated the list - thanks for that - going on like for like, so Merlin sits in second place.

Also, adjusted terms, rather than 'not in stock', the items were not in the inventory for other retailers. Technically it may be out of stock, however some online retailers (such as Bike24) have terrible search engines that make it a real pain.
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rheicel
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Re: Online Purchases - good and bad experiences

Postby rheicel » Tue Jun 28, 2016 6:59 pm

Thanks to CellBikes for giving me a discount :) Hope the order turn up soon :)
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celeste boy
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Re: Online Purchases - good and bad experiences

Postby celeste boy » Tue Jun 28, 2016 9:16 pm

A big plus for Cyclinic, Windsor Qld.
Rang one afternoon desperate for a genuine Fox through MTB axle. (Try and get one anywhere!). The parcel was available the next morning at the local post office. Note left in letterbox before 9:00am.

http://www.cyclinic.com.au
0731574480

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CB

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jaseyjase
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Re: Online Purchases - good and bad experiences

Postby jaseyjase » Wed Jun 29, 2016 1:12 pm

Merlin - reverb seatpost

17/6 - ordered
17/6 - dispatched
29/6 - arrived

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rheicel
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Re: Online Purchases - good and bad experiences

Postby rheicel » Wed Jun 29, 2016 5:20 pm

rheicel wrote:Thanks to CellBikes for giving me a discount :) Hope the order turn up soon :)
Order arrived today. I am using it now :)
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