Great Shopping Experiences
- bmk1068
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Re: Great Shopping Experiences
Postby bmk1068 » Tue Dec 09, 2014 12:55 pm
- Ross
- Posts: 5742
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Re: Great Shopping Experiences
Postby Ross » Tue Dec 09, 2014 4:09 pm
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Re: Great Shopping Experiences
Postby TheWall » Tue Dec 09, 2014 8:25 pm
Ordered wheels of Wiggle last Thursday with my LBS's consent (and some other stuff) and it arrived yesterday!!!!
Called my LBS (Cycle Zone Mooloolaba) this morning to see if I could bring down my bike immediately for a full service and new cassette fitting to new wheel and they said no worries and also will do a double check of my bike fit when I pick up tomorrow.
Awesome!
- g-boaf
- Posts: 21454
- Joined: Mon Sep 26, 2011 6:11 pm
Re: Great Shopping Experiences
Postby g-boaf » Wed Dec 10, 2014 1:10 pm
This lot are the distributors of Magura products here. I have had battles with an overseas online store to get a set of brakes, but this lot reacted really quickly to my request and it looks like I'll have a set tomorrow.
I was able to buy direct from them. Extremely satisfied - and the price was reasonable.
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Re: Great Shopping Experiences
Postby Dave-in-LK » Wed Dec 10, 2014 8:37 pm
Impulse cycles in Albany
First class ....they listen ...no !! BAN ME NOW FOR SWEARING !!
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Re: Great Shopping Experiences
Postby Dave-in-LK » Wed Dec 17, 2014 3:01 am
Dave-in-LK wrote:My local
Impulse cycles in Albany
First class ....they listen ...no !! BAN ME NOW FOR SWEARING !!
I'm so impressed with our local shop
It's Xmas and they are under the pump and I had to get a tyre looked at today off another bike as it kept going flat slowly
I'm selling g the bike locally ....no problems.
No bull dust ......
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Re: Great Shopping Experiences
Postby pcjones » Wed Dec 17, 2014 9:13 am
The mechanic was already working in the bike store. I have to say Chris the mechanic was one of the friendliest guys on board in any bike store. Chris kept my eldest and I entertained whilst we waited for the boss to rock up.
Con is the owner and turned up to the bike store between heading to and from Church. He discussed the bike options and saddled me up for a quick ride in the adjoining car park. I narrowed down to a couple of bike options and Con made it easy for me to make the final decision.
What can I say - great guys, expert advice and walked away 110% happy with the result. Would and will recommend to all my fellow Sydney cycling crowd. Get on your bike and head up to Goulburn! You will be pleased you made the trip.
- Ross
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Re: Great Shopping Experiences
Postby Ross » Sat Dec 20, 2014 1:34 pm
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Re: Great Shopping Experiences
Postby hangfire » Sat Dec 27, 2014 7:07 pm
bought 2 bikes and some accessories, the guy was not pushy at all, very knowledgeable and helpful especially in recommendations to assist with my wifes back injuries etc.
did me a good level of discount on the bikes and bits etc
then when we couldnt get the bike rack onto the tow bar (ford had overtightened the ball) their maintenance guys spent ages fixing it up with me, all while they were busy with the post christmas sales.
big thumbs up from me and the wife!
- Mrlinderman
- Posts: 119
- Joined: Mon Dec 29, 2014 3:30 pm
- Location: Melbourne, VIC
Re: Great Shopping Experiences
Postby Mrlinderman » Tue Dec 30, 2014 9:04 am
Just wanted to say that I bought my first MTB in over 12 years from Rapido Cycles in Keilor, Melbourne and the experience was pain free, friendly and well mannered, the rep that I spoke with was Brendan and he was great to deal with, Understood what I wanted the bike for and steered me towards a bike that fitted my goals to a letter, great customer service from Rapido, they have a new customer for life now.
Ended up spending over my budget by $300 but I got allot more than I originally wanted in both bike quality and accessories to go with it so overall i'm a happy chap
Jack
Trek Superfly 21.5 2015 29er
- Mrlinderman
- Posts: 119
- Joined: Mon Dec 29, 2014 3:30 pm
- Location: Melbourne, VIC
Re: Great Shopping Experiences
Postby Mrlinderman » Thu Jan 01, 2015 9:36 pm
Trek Superfly 21.5 2015 29er
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- Joined: Wed Sep 24, 2014 12:32 pm
- Location: Sydney
Re: Great Shopping Experiences
Postby caneye » Mon Jan 05, 2015 11:41 am
Had a similar experience buying the same product from the same shop. Fast shipping. No hassle.Ross wrote:I ordered a Castelli Gabba jacket (yes, I know it's summer! ) from Open Road Cycles (online through Bike Exchange) at around lunchtime on Thursday and then not long after had a doubt that I hadn't checked t osee if it was a men's or woman's. So I emailed them and within the hour I had a reply saying is was men's. Not long after I had another email saying it had been dispatched. Received it this morning at around 11am. Thumbs up to Open Road Cycles and Australia Post.
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Re: Great Shopping Experiences
Postby tsunamisurfer » Thu Feb 05, 2015 2:50 pm
We bought something from Reid Cycles once.....it took 10 days to reach its destination.
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- Location: Sydney
Re: Great Shopping Experiences
Postby tez001 » Sat Feb 14, 2015 7:50 pm
Phoned and was told to drop it off for a warranty return. No issues with that. They even asked if I had a spare front wheel as they could loan me one while I was waiting for the warranty return.
I took the wheel in, and the guys there agreed it was a warranty job. They even went further to swap my r5's for a new set they had in the shop to save me waiting for the warranty.
I was pretty happy with the, offering a loan wheel, but to swap it over there and then for a new set when I too, in in, blew me away.
- duncan16v
- Posts: 407
- Joined: Tue Jan 15, 2013 10:09 am
- Location: Melbourne
Re: Great Shopping Experiences
Postby duncan16v » Tue Feb 17, 2015 9:20 am
Awesome! I've dropped a fair bit of cash with them over the last 12 months, but even so, awesome.
- mogwaiboi
- Posts: 473
- Joined: Sun Jun 01, 2008 9:24 am
- Location: Melbourne
Re: Great Shopping Experiences
Postby mogwaiboi » Wed Feb 18, 2015 11:01 am
- Mrlinderman
- Posts: 119
- Joined: Mon Dec 29, 2014 3:30 pm
- Location: Melbourne, VIC
Re: Great Shopping Experiences
Postby Mrlinderman » Wed Feb 18, 2015 11:31 am
Arrived Yesterday Tuesday 17/2/2015 at my address
Free shipping, sent via DHL 3 working day service for free
Love it.. wasn't a small box either (new bar and gels and some other bits)
Trek Superfly 21.5 2015 29er
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Re: Great Shopping Experiences
Postby Tour De Tas » Thu Feb 19, 2015 2:26 pm
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- Location: Seaford, Melbourne
Re: Great Shopping Experiences
Postby Toback » Thu Feb 19, 2015 5:01 pm
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Re: Great Shopping Experiences
Postby BiciBoy » Tue Feb 24, 2015 3:52 pm
Mid 2014 I purchased some Shimano R320 shoes from them, and Jan this year, I noticed the molded heel pads had sheared off both shoes.
I sent them an email, they got me to return the shoes, and then replaced them with some 2015 R321 shoes.
Awesome customer service, friendly prompt emails, and I for one will continue to use BB and recommend them to anyone who asks..
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Cycle House, Greensborough, VIC
Postby WhingingPom » Sat Feb 28, 2015 8:57 pm
Not only did they help me choose the right child seat for said Threenager and let him sit in one to check fit and "approve it", but also put up with him ringing every single bell on every single bike in the shop. Twice. Then spent about 15 minutes running through bikes that would meet my wishlist of features for the next upgrade in the full knowledge that I won't be buying for at least a couple of months.
They're not my closest LBS, but have provided great service on the two occasions I've been in there despite me only spending $10 the first time round. I know where I'll be buying the next upgrade from!
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Re: Great Shopping Experiences
Postby WhingingPom » Wed Apr 08, 2015 9:07 pm
Needed a new front tyre in a hurry this evening as my current one is about to expire thanks to some strategically placed glass shards on my way to work this morning. Ryan listened to what I wanted from a tyre, and gave (what I hope to be) something that met the mark and my budget.
Oh, and they're open until 8pm. Very handy for someone that doesn't want to miss a day commuting!
It's a shame that they're all the way down in Brunswick, as I can definitely see them being my LBS if I lived closer. Then again, with their opening hours, they may end up being my LBS!
- jaseyjase
- Posts: 2994
- Joined: Tue Apr 21, 2009 2:00 pm
- Location: Perth
Re: Great Shopping Experiences
Postby jaseyjase » Thu Apr 09, 2015 4:39 pm
24/3 Sent shoes back to Evans in the UK
30/3 confirmed delivered via Auspost tracking
1/4 Email from Evans confirming shoes have been inspected and indeed a warranty replacement
7/4 Replacement shoes arrived
Im pretty happy with that service being my first warranty issue with an over seas company.
Still sorting out refunding of postage because ive exchanged shoes that are technically more expensive and i had bought the shoes during a sale, but nothing im too concerned about.
Thumbs up for Evans
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Re: Great Shopping Experiences
Postby carcharias » Fri Apr 17, 2015 9:13 pm
Derailleur hangers for $7, often cost $30 elsewhere. Venzo brand stuff seems to be good. Venzo frame bags are well made and very cheap, their bike repair stands seem to be OK, I am saving my pennies for one. I bought a 1/4 drive Torque wrench for $70 (Bikehand brand) They sell a big range of "Bikehand" brand tools.They also sell Xeccon brand lights that seem to be a bargain ( Link,Link Duo and S-12 model)
Hasa brand bikes seem to be great value, it's a shame Hasa doesn't sell their SRAM APEX equiped road bikes in Australia!
Am looking forward to buying more from them soon.
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- Location: Mill Park
Re: Great Shopping Experiences
Postby fat and old » Fri May 01, 2015 12:14 pm
Bought the new bike last week. Experience was enjoyable, fit was good, price was very good. The two fellas were run off their feet when I went in to pick it up, so they must be consistent!
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