I can't believe a bike shop would do this
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I can't believe a bike shop would do this
Postby slowK » Thu Jul 17, 2014 12:18 am
Maybe I'm naive, but I'm amazed that a shop would try this.
(I have nothing to do with carbonaddiction, but I do like reading his blog.)
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Re: I can't believe a bike shop would do this
Postby rkelsen » Thu Jul 17, 2014 6:31 am
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Re: I can't believe a bike shop would do this
Postby ldrcycles » Thu Jul 17, 2014 7:30 am
I've never heard of it before but it makes sense, after all as soon as the next year's model is out the "old" one is all but worthless.
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Re: I can't believe a bike shop would do this
Postby outnabike » Thu Jul 17, 2014 8:40 am
Love to see the invoicing from the distributor on how many "demos" this shop buys.
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Re: I can't believe a bike shop would do this
Postby biker jk » Thu Jul 17, 2014 8:41 am
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Re: I can't believe a bike shop would do this
Postby Dirty32 » Thu Jul 17, 2014 11:41 am
Id be gutted if I found out that I had bought a bike from them previously...!
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Re: I can't believe a bike shop would do this
Postby Parker » Thu Jul 17, 2014 11:46 am
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Re: I can't believe a bike shop would do this
Postby AUbicycles » Thu Jul 17, 2014 10:04 pm
We only know a small part of the story but I would not feel comfortable getting the same shop to order the genuine bike. It is fraud and and from this perspective it is in the greater interest that consumers are aware of their practices.
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Re: I can't believe a bike shop would do this
Postby mikaelkn » Thu Jul 17, 2014 10:26 pm
Claims to be sharp but really his persistence paid off. Also the bit about the manufacturer's website kept on crashing should be indicative of the manufacturer's quality lol.Luckily for me, working in the auto game I caught on to the scam pretty much straight away. When I took the bike home I immediately attempted to register the frame on the manufacturer’s website to initiate the warranty that comes standard with their products.The website kept crashing so I couldn’t finalise the frame registration. I rang the distributor’s contact number..
Anyway I reckon it was nothing more than the shop getting the wrong colour on the buyer's vanity initials.
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Re: I can't believe a bike shop would do this
Postby AUbicycles » Fri Jul 18, 2014 9:15 am
While it is mostly a one-way account, the extract you have highlighted could mean that Luigi caught onto the scam with due dilligence when registering and confirming details with the brand. It is uncertain whether Luigi is indicating that he suspected the scam when picking up the bike.
Much of the bike industry is behind with technology - while some big brands have been progressive, there is no automatic connection between the quality of a brand and the quality of their website.
Granted that the buyer was confident and prides themself on detecting the scam - But if the buyer orders a 2014 bike and receive a 2011-2013 frame that was resprayed to resemble the new model, then it reeks more of deceptive that a mistake ordering. Generally paint work is done overseas and the buyer has documented that the decals don't match original / genuine specification.
Perhaps a rider may not notice the difference and it could be argued that what they don't know doesn't hurt them. But I believe if the retailer is profiting by deceiving the customer and not fulfilling the service for which they are being paid, then the retailer is in the wrong. If however the account by Luigi is incorrect and the shop acted properly - then this should have been revealed by now.
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Re: I can't believe a bike shop would do this
Postby warthog1 » Fri Jul 18, 2014 11:22 am
I would hope the bike shop would have their contact to sell these bikes terminated given these passages in the blog;
I rang the distributor’s contact number and they were very helpful. When asked to supply the frame ID, we found that the black and yellow frame I’d been given was actually purchased by the bike shop as a “demo” frame and was originally painted black, white and red. The frame had been re-sprayed to look like the 2014 model I wanted.
After discovering what had happened, I chose to correspond with the bike store concerned via emails only and copied all correspondence to the Australian distributor.
That sort of behaviour reflects very poorly on that bike shop and you would hope the distributor (and manufacturer if aware) would no longer want to be associated with them.
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Re: I can't believe a bike shop would do this
Postby jules21 » Fri Jul 18, 2014 2:05 pm
glory cycles or bike force?Parker wrote:Wasn't there a bike shop in WA that was doing that with Pinarello's?
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Re: I can't believe a bike shop would do this
Postby AUbicycles » Wed Jul 23, 2014 9:48 am
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Re: I can't believe a bike shop would do this
Postby Le Mong » Wed Jul 23, 2014 11:50 am
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Re: I can't believe a bike shop would do this
Postby AUbicycles » Wed Jul 23, 2014 9:52 pm
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Re: I can't believe a bike shop would do this
Postby Mulger bill » Wed Jul 23, 2014 11:50 pm
Shoot a PM to the OP.Le Mong wrote:What shop was it?
London Boy 29/12/2011
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Re: I can't believe a bike shop would do this
Postby Le Mong » Thu Jul 24, 2014 9:20 am
Threaten all they like. If there is documented proof they did this then they dont have a leg to stand in terms of name and shame if its kept factual.AUbicycles wrote:The original source did not name... and the forum policy is not to name and shame. Read the article I wrote (linked above) about some of the problems cause by naming a retailer (no mater how wrong or right they are.
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Re: I can't believe a bike shop would do this
Postby bigfriendlyvegan » Thu Jul 24, 2014 10:19 am
You'd have to ask Peter Maniaty from Carbon Addiction who wrote the piece.Mulger bill wrote:Shoot a PM to the OP.Le Mong wrote:What shop was it?
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Re: I can't believe a bike shop would do this
Postby find_bruce » Thu Jul 24, 2014 10:26 am
AUbicycles wrote:The original source did not name... and the forum policy is not to name and shame. Read the article I wrote (linked above) about some of the problems cause by naming a retailer (no mater how wrong or right they are.
I take it you have never been the subject of a spurious lawsuit like this one. Sure the person ended up getting an order for costs, Elliott v Tomkins (No. 3) [2014] NSWDC 68, but (1) the amount will be ~75% of the money actually spent (2) an order for costs is not the same as receiving money and (3) none of it compensates you for the time and effort you spend on dealing with the matter, time that could be more usefully spent riding your bike or hunting down that toby jug that will finish ff your collection.Le Mong wrote:Threaten all they like. If there is documented proof they did this then they dont have a leg to stand in terms of name and shame if its kept factual.
I am all in favour of people donating money to the underprivileged lawyers who are struggling to make ends meet on a lousy $750,000 pa. Times are so tough some of them have even had to sell off paintings & sculptures. Do you know how much it costs to hire a helicopter to get the sculpture out ?
Despite my altruistic nature, I can understand why AUbicycles would rather avoid it.
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Re: I can't believe a bike shop would do this
Postby outnabike » Thu Jul 24, 2014 1:32 pm
Maybe if the bloke concerned sues the bike shop he will not get the recommended first service.
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Re: I can't believe a bike shop would do this
Postby jules21 » Thu Jul 24, 2014 1:35 pm
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Re: I can't believe a bike shop would do this
Postby find_bruce » Thu Jul 24, 2014 3:27 pm
Defamation law isn't my thing, but from my limited understanding, the tort is complete once the offending material is published. Deletion, retraction, apologies etc may reduce damage & placate hurt feelings but it doesn't eliminate the case - eg Andrw Farley was ordered to pay $85,000 compensatory damages for his tweets & facebook posts & a further $20,000 for failing to remove them Mickle v Farley [2013] NSWDC 295, although the teacher probably didn't receive much, given he reportedly filed for bankruptcy.jules21 wrote:bruce, i always imagined that a defamation case based on internet musings was only likely to succeed if a request to delete the offending content was ignored. sure if it's put on the front page of The Australian the damage is done, but on a forum?
Not a bad summary of it in this guardian article Six things to know to avoid being sued for defamation in Australia
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Re: I can't believe a bike shop would do this
Postby rkelsen » Fri Jul 25, 2014 8:53 am
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Re: I can't believe a bike shop would do this
Postby bigfriendlyvegan » Fri Jul 25, 2014 9:51 am
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Re: I can't believe a bike shop would do this
Postby rkelsen » Fri Jul 25, 2014 9:53 am
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