Respray or return - new bike

TURBOF30
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Respray or return - new bike

Postby TURBOF30 » Sun Aug 31, 2014 2:23 pm

Hi everyone,

I have a slight problem, I purchased a new bike (cannondale SuperSix EVO 3 Ultegra) last Wednesday. I ordered the black model, however when I picked it up this morning it was that baby blue colour. Puke.

The shop was quite happy for me to take it for a few days to see if the colour grows on me, and they are happy to accept a refund if I'm still not happy. I have called around and apparently everyone is out of the black 2014 model...

I love the bike, just not the colour. If I opt for a respray, I'll go a custom colour scheme.

Respray or return?

Thoughts?

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outnabike
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Re: Respray or return - new bike

Postby outnabike » Sun Aug 31, 2014 2:55 pm

I reckon go with the first choice and let them paint the bike. Get what your heart is set on. :)
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trailgumby
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Re: Respray or return - new bike

Postby trailgumby » Sun Aug 31, 2014 4:20 pm

No, don't let them paint the bike. Instant warranty void on Cannondale (and most other) frames.

I rather like the white and green and clearcoat carbon. Not sure if that's still available in the current model year.

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beanspropulsion
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Re: Respray or return - new bike

Postby beanspropulsion » Sun Aug 31, 2014 4:36 pm

I wouldn't have accepted it.

Most people have slight buyers remorse on what they actually wanted, multiply this x 3 for what you have been saddled with...

Take it back.

A respray is not a serious option.

Get a refund, see if they can do a deal on a 2015 model in the colour you want?

danny the boy
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Re: Respray or return - new bike

Postby danny the boy » Sun Aug 31, 2014 5:04 pm

^^^^^ This. You order something, you should get that item. Wouldn't have taken it out of the store. Who is gonna pay for the respray?

antipodean
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Re: Respray or return - new bike

Postby antipodean » Sun Aug 31, 2014 5:19 pm

Every man and his dog has a black bike, I think that blue looks pretty nice.

Image

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Tim
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Re: Respray or return - new bike

Postby Tim » Sun Aug 31, 2014 5:24 pm

I like it, but, I hate everything to do with Cannondale. :D

Get your money back and buy a Giant and a Vivente World Randonneur. Two great bikes for the price of one garbage Cannondale bike.

That's what I did when things went wrong for me with a Cannondale purchase.

(Only joking (sort of))

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AUbicycles
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Re: Respray or return - new bike

Postby AUbicycles » Sun Aug 31, 2014 5:58 pm

Take it back. The shop has been good about letting you take it for a few days and while they may not have been responsible for the colour, it would have been good for them to let you know that the wrong colour was delivered.

That is unless you can get a guarantee that the warranty wont be voided and the shop (or distributer - Monza) will look after the repray cost.
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wombatK
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Re: Respray or return - new bike

Postby wombatK » Sun Aug 31, 2014 6:06 pm

If you really want a black bike, return it. But be aware a black bike will be way less visible to motorists and put you at higher risk in traffic.
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TURBOF30
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Re: Respray or return - new bike

Postby TURBOF30 » Sun Aug 31, 2014 6:19 pm

I only took the bike home because the weather was nice and I was keen for a ride ;)

I don't think I can happily keep it though, just not keen on the colour. I'm not specifically after a black bike, I simply preferred the black over the blue. If I had my choice, orange would be the go (must be the Dutch side of me) which is why I was considering the respray.

I'm not a brand guy, so the stickers don't mean anything to me. I just liked the bike over others I test rode. I'm going to take it back tomorrow and discuss my options... The 2015 model is another 1k which is more than I wanted to spend, so that's out.

Thanks for your input everyone

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Tim
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Re: Respray or return - new bike

Postby Tim » Sun Aug 31, 2014 6:41 pm

TURBOF30 wrote:If I had my choice, orange would be the go
How 'bout an orange bike and a black bike.
A racer and a tourer. Double the fun at about the same price as a single Cannondale.
Win, win. :D

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Image

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mitchy_
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Re: Respray or return - new bike

Postby mitchy_ » Sun Aug 31, 2014 6:50 pm

Tim wrote:How 'bout an orange bike and a black bike.
A racer and a tourer. Double the fun at about the same price as a single Cannondale.
Win, win. :D
5.5k for the propel, 3.9k Evo 3.... :roll:

OP obviously liked the bike he purchased as well.

take it back and see what your options are. if they cant supply the colour and spec you ordered, i'd be asking for a discount on the blue one, or a discount off the 2015 model.

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RonK
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Re: Respray or return - new bike

Postby RonK » Sun Aug 31, 2014 6:56 pm

No question in my mind. Return it.
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Duck!
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Re: Respray or return - new bike

Postby Duck! » Mon Sep 01, 2014 12:23 am

wombatK wrote:But be aware a black bike will be way less visible to motorists and put you at higher risk in traffic.
I would counter that by saying the bike is actually only a very small part of the visible package, so colour makes stuff-all difference (as does helmet colour, from my observations). The person on the bike is what first catches the eye, as it's by far the biggest component.
I had a thought, but it got run over as it crossed my mind.

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wombatK
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Re: Respray or return - new bike

Postby wombatK » Mon Sep 01, 2014 10:50 am

You're right Duck, it's only part of it, but I'd be very rich if I had a dollar for every black bike ive seen with rider also all black. I've a black bike (a Cell) and a red (Cannondale) and have had way more SMIDSY troubles on the black bike despite wearing bright hi vis tops when on the black bike.
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Somebody has to do something, and it's just incredibly pathetic that it has to be us -Jerry Garcia

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Dave R32
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Re: Respray or return - new bike

Postby Dave R32 » Mon Sep 01, 2014 1:23 pm

Return it, grab a CAAD10 - 3 instead and pocket the change :-)

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TURBOF30
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Re: Respray or return - new bike

Postby TURBOF30 » Tue Sep 02, 2014 9:31 am

All sorted, I spoke to the shop owner yesterday and they've located a black 58cm frame with 105, they will swap over my ultegra and I can pick it up on the weekend :)

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mitchy_
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Re: Respray or return - new bike

Postby mitchy_ » Tue Sep 02, 2014 9:33 am

good to hear!

black is the new black. :lol:

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jacks1071
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Re: Respray or return - new bike

Postby jacks1071 » Wed Sep 03, 2014 2:26 pm

antipodean wrote:Every man and his dog has a black bike, I think that blue looks pretty nice.

Image
Looks great in blue - I think you'll get used to it :-)
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GTPilot
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Re: Respray or return - new bike

Postby GTPilot » Wed Sep 03, 2014 8:21 pm

Why would painting it (professionally) void the warranty?

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trailgumby
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Re: Respray or return - new bike

Postby trailgumby » Wed Sep 03, 2014 8:48 pm

Because that's what it says in the warranty.

But looking deeper, they can't control what chemicals are used in the paint, nor can they control how much material is removed from the frame should it be stripped back. .. too many variables that can harm the frame so it's simpler just to knock it on the head. I'd certainly do the same if it was my product.

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Re: Respray or return - new bike

Postby GTPilot » Wed Sep 03, 2014 10:12 pm

Right.
Be interesting to hear the ACCCs take on that. I guess it would depend on the fault and weather or not the manufacture can provide evidence the paint or prep work was the cause.
Does not matter what the warranty card says.

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